Return Policy
- RETURN POLICY -
If you need to return an item, please provide your original order number and details of the item you wish to return. Please return your item within 30 days of receiving your order.
To be eligible for a return, your item must be in the same condition you received it, unused or unworn, with tags attached, and in its original packaging. A receipt or proof of purchase will also be required.
If you would like to process a return, please contact us from this page.
- Damages and problems -
When you receive your order, please check it and contact us within 3 days of receiving the item if it is defective or damaged, or if you have received the wrong item. Then evaluate and fix the problem.
We cannot respond if more than 3 days have passed.
- exchange -
We do not offer exchanges. If you would like to exchange a product, you will need to contact our customer service team to return your order and place a new order.
- Refund -
Once we receive and inspect your return, we will notify you if your refund is approved. If approved, the refund amount will be automatically credited to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post your refund.
If more than 15 business days have passed since your return was approved, please contact us via this page.
Please note that refunds are only applicable to processed returns and we are not obligated to refund unauthorized returns.
If you receive a damaged/defective/wrong item, we will refund the item amount, original shipping charges, and any duties and taxes included in your original order payment.
Returns that are not damaged/defective/wrong items, original shipping charges, duties, and taxes are not eligible for a refund. You will also be responsible for paying the shipping costs for returning the product to us.
If you need to return an item, please provide your original order number and details of the item you wish to return. Please return your item within 30 days of receiving your order.
To be eligible for a return, your item must be in the same condition you received it, unused or unworn, with tags attached, and in its original packaging. A receipt or proof of purchase will also be required.
If you would like to process a return, please contact us from this page.
- Damages and problems -
When you receive your order, please check it and contact us within 3 days of receiving the item if it is defective or damaged, or if you have received the wrong item. Then evaluate and fix the problem.
We cannot respond if more than 3 days have passed.
- exchange -
We do not offer exchanges. If you would like to exchange a product, you will need to contact our customer service team to return your order and place a new order.
- Refund -
Once we receive and inspect your return, we will notify you if your refund is approved. If approved, the refund amount will be automatically credited to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post your refund.
If more than 15 business days have passed since your return was approved, please contact us via this page.
Please note that refunds are only applicable to processed returns and we are not obligated to refund unauthorized returns.
If you receive a damaged/defective/wrong item, we will refund the item amount, original shipping charges, and any duties and taxes included in your original order payment.
Returns that are not damaged/defective/wrong items, original shipping charges, duties, and taxes are not eligible for a refund. You will also be responsible for paying the shipping costs for returning the product to us.